Terms & Conditions

1. Introduction

1.1 These terms and conditions (“Terms”) govern your use of the website palletdelivery.co.uk (“Website”) and your engagement with our pallet delivery services (“Services”) offered by [Your Company Name] (“Company,” “we,” “us,” or “our”). By accessing the Website or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Services.

1.2 We reserve the right to modify these Terms at any time. Your continued use of the Website or Services following any changes constitutes your acceptance of the modified Terms.

2. Definitions

2.1 “Customer” or “you” means any individual, business, or entity using our Website or Services.

2.2 “Pallet” means a platform used for transporting goods, as defined by industry standards.

2.3 “Shipment” means the transportation of one or more Pallets from a collection point to a delivery point.

2.4 “Quote” means an estimated price for a Shipment, provided by us based on the information you provide.

2.5 “Booking” means the confirmation of a Shipment, including the agreed-upon price, collection, and delivery details.

3. Services

3.1 We offer a variety of pallet delivery services, as described on our Website. These Services may include standard, express, tail-lift, and international pallet delivery.

3.2 We strive to provide accurate and up-to-date information on our Website, but we do not guarantee that the information is error-free, complete, or current.

3.3 We reserve the right to modify, suspend, or discontinue any of our Services at any time without prior notice.

4. Quotes and Bookings

4.1 To obtain a Quote, you must provide accurate and complete information about your Shipment, including pallet dimensions, weight, collection, and delivery addresses.

4.2 Quotes are valid for a limited time, as specified in the Quote. We reserve the right to modify or withdraw a Quote before it is accepted.

4.3 A Booking is confirmed once you accept a Quote and provide payment. The agreed-upon price is subject to change if the information you provided was inaccurate or incomplete.

5. Payment

5.1 Payment for Services must be made in full at the time of Booking, unless otherwise agreed upon in writing.

5.2 We accept various payment methods, as indicated on our Website.

5.3 In the event of non-payment or a disputed payment, we reserve the right to withhold or delay the Shipment until the issue is resolved.

6. Collection and Delivery

6.1 You are responsible for ensuring that the Pallets are ready for collection at the agreed-upon time and location.

6.2 We will make reasonable efforts to deliver the Pallets to the agreed-upon delivery address within the estimated timeframe, but we do not guarantee delivery dates or times.

6.3 If delivery is not possible due to circumstances beyond our control, such as incorrect address information or the recipient’s unavailability, we will attempt to contact you to arrange an alternative delivery or return the Pallets to you at your expense.

7. Liability

7.1 We are responsible for the loss or damage of Pallets during transit, up to a maximum liability limit as specified in our insurance policy.

7.2 We are not liable for any indirect, consequential, or special damages arising from the use of our Services, including but not limited to loss of profits, business interruption, or loss of data.

8. Insurance

8.1 All Shipments are covered by our standard insurance policy, which provides coverage for loss or damage up to a certain limit.

8.2 You may purchase additional insurance coverage at an extra cost.

9. Prohibited Items

9.1 You may not ship any prohibited items using our Services, including but not limited to hazardous materials, illegal goods, perishable items, and live animals.

10. Termination

10.1 We may terminate or suspend your access to the Website or Services at any time without prior notice if you violate these Terms or engage in any activity that is harmful to our business.

10.2 You may terminate your use of the Website or Services at any time by ceasing to use them.

11. Governing Law and Jurisdiction

11.1 These Terms are governed by the laws of England and Wales.

11.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

palletdelivery.co.uk , Glo Freight and Logistics Ltd, 160 Maple Rd, London Se20 8jb, United Kingdom , info/at/palletdelivery.co.uk , +44(0)333 006 4326